How reliable is Ledger live?

Remember, Ledger Live’s opinion about your blockchain balance is reliable, but ultimately it’s the blockchain itself that is your source of truth. If you have confirmed the loss of funds, you should be able to isolate the transactions that moved those funds out of your account.

Does Ledger offer to lead a police investigation?

This is offered to investigators at Ledger’s discretion and is purely an act of goodwill. It is not an offer to lead or assist with investigations. The responsibility for the investigation and all actions in the process MUST be initiated by the police or the investigating agency.

Are Ledger devices secure?

At Ledger, we believe in true security, and security is not a term that we take lightly. While we are confident that Ledger devices are designed to withstand all known vectors of attack, scammers are continually finding ways to use social engineering, phishing, and fraud tactics to trick crypto users to separate them from their hard-earned money.

How do I update Ledger live to the latest version?

Make sure to update Ledger Live to the latest version via this link. Open Ledger Live and connect your Ledger device to My Ledger to ensure that your Ledger device is running the latest firmware version. Please be sure to clear your cache in Ledger Live.